APC WADVPRIME-PX-22 Warranty and Support Extension
Extend your APC product's protection with the WADVPRIME-PX-22 warranty and support plan, providing 1 license for 1 year of comprehensive coverage. This service ensures rapid resolution of outages through a rigorous escalation and corrective actions process, including in-depth root cause analysis and proactive maintenance.
Key Features and Benefits:
- Comprehensive Escalation Process: Quickly resolve outages and prevent recurrence with detailed root cause discovery and corrective actions.
- Corrective Maintenance: Scheduled maintenance visits to address issues proactively.
- Free Firmware Upgrades: Keep your system updated with the latest firmware at no extra cost.
- Functional Verification: Certified Field Service Engineers perform operational tests during maintenance visits to prevent problems.
- On-site Troubleshooting and Repair: Expert diagnosis and repair by certified engineers to ensure optimal performance.
- Proactive Monitoring: Remote monitoring to anticipate and mitigate infrastructure threats before they occur.
- System Cleaning: Regular cleaning to extend hardware life.
- Logistics Coordination: Smooth installation process managed from hardware delivery to technician scheduling.
- Written Summary Reports: Detailed progress and service reports keep you informed.
- Environmental Inspection: Site evaluation to ensure optimal operating conditions.
- EcoStruxure Asset Advisor: 24/7 remote troubleshooting with smart alerts and live sensor data access via mobile app.
- Flexible On-site Response Times: Choose response times that fit your business needs and budget.
- Parts and Labor Included: Replacement parts and labor/travel expenses are covered or discounted as per contract.
- Experienced Certified Field Service Engineers: Factory-trained professionals ensure high-quality service and safety compliance.
- Technical Support: Access to knowledgeable engineers for peace of mind.
This service plan is ideal for businesses seeking reliable, expert support to maximize uptime and extend the life of their APC equipment.