APC Advantage Plus Service Plan

Enhance the longevity and performance of your APC products with the APC Advantage Plus Service Plan. This comprehensive service plan is designed to provide you with peace of mind through expert support and proactive maintenance.

• Experienced APC Certified Field Service Engineer: Our factory-trained engineers are rigorously tested to ensure the highest level of service.
• Corrective Maintenance: Proactive scheduling of maintenance visits to address issues before they escalate.
• Logistics Coordination: We handle everything from hardware delivery to technician scheduling for a seamless installation experience.
• System Cleaning: Regular cleaning to extend the life of your hardware by removing dust and grime.
• On-Site Troubleshooting: Our engineers diagnose errors directly on-site, ensuring accurate corrective actions.
• Functional Verification: Tests conducted during maintenance visits to ensure your system operates correctly in all modes.
• Comprehensive Escalation Process: A rigorous process to resolve outages quickly and prevent recurrence.
• Proactive Monitoring: Anticipate infrastructure threats with customer-specific and global trending techniques.
• Free Firmware Upgrades: Keep your system updated with the latest firmware at no extra charge.
• Written Summary Report: Stay informed with detailed reports on project progress from our project managers.