APC WADVULTRA-GP-20 Warranty/Support Extension
Enhance your operational efficiency with the APC WADVULTRA-GP-20 warranty and support extension. This comprehensive service package is designed to minimize downtime and manage costs effectively. Key features include:
- Comprehensive Escalation and Corrective Actions Process: Quickly resolve outages with a rigorous escalation process that includes in-depth root cause discovery.
- Corrective Maintenance: Proactive maintenance visits to address issues discovered during the escalation process.
- Free Firmware Upgrades: Ensure your system operates with the latest firmware at no extra charge.
- Labor and Travel Expenses Included: Most service contracts cover travel and labor expenses.
- Logistics Coordination: Smooth installation process from hardware delivery to technician scheduling.
- On-Site Troubleshooting: Experienced APC Certified Field Service Engineers diagnose errors directly.
- Proactive Monitoring: Identify potential threats before they occur with customer-specific monitoring techniques.
- Written Summary Report: Stay informed with detailed reports on project progress.
- Experienced Technical Support: Access to knowledgeable engineers for peace of mind.
- Environmental Inspection: Ensure optimal functionality by inspecting installation environments.
- Flexible On-Site Response Times: Choose a response time that fits your business needs.