APC WADVULTRA-AX-27 Warranty and Support Extension
Ensure the optimal performance and longevity of your APC equipment with the WADVULTRA-AX-27 comprehensive service package. Designed to minimize downtime and manage costs effectively, this 1-year warranty and support extension covers 1 license and provides 24x7 on-site support.
Key Features and Benefits:
- Comprehensive Escalation and Corrective Actions: Rigorous escalation process with root cause analysis to quickly resolve outages and prevent recurrence.
- Corrective Maintenance: Proactive scheduling of maintenance visits to address issues discovered during service.
- Free Firmware Upgrades: Keep your system updated with the latest firmware at no additional cost.
- Labor and Travel Included: Most service contracts cover travel and labor expenses, ensuring no hidden costs.
- Logistics Coordination: APC manages hardware delivery and installation scheduling for a seamless process.
- On-site Troubleshooting: Certified Field Service Engineers diagnose and correct errors directly on-site.
- Proactive Monitoring: Remote monitoring to anticipate and mitigate physical infrastructure threats before they occur.
- Written Summary Reports: Detailed progress reports keep you informed throughout the service period.
- Parts and Discounts: Replacement parts included or available at a discount as per the service agreement.
- Technical Support: Access to experienced technical support engineers for peace of mind.
- Environmental Inspection: Site inspection to ensure optimal installation conditions.
- EcoStruxure Asset Advisor: 24/7 remote troubleshooting with smart alarming and live sensor data via mobile app.
- Flexible On-site Response Times: Choose response times that fit your business needs and budget.
- Onsite Diagnostics & Repair: Certified engineers perform diagnosis, repair, and testing to ensure peak performance.
This service package is ideal for businesses seeking reliable, expert support to maintain critical infrastructure with minimal disruption.