APC WADVPLUS-MW-15 Warranty/Support Extension
Enhance the longevity and reliability of your APC systems with the WADVPLUS-MW-15 warranty/support extension. This service is delivered by experienced APC Certified Field Service Engineers who are rigorously trained to provide the highest level of service in the industry.
- Corrective Maintenance: Proactive scheduling of maintenance visits to address issues discovered during the escalation and corrective actions process.
- Logistics Coordination: Comprehensive management of installation logistics, ensuring a smooth process from hardware delivery to technician scheduling.
- System Cleaning: Regular cleaning to remove dust and grime, extending the life of your hardware.
- On-Site Troubleshooting: Expert diagnosis of errors by certified engineers, ensuring accurate corrective actions.
- Functional Verification: Testing during maintenance visits to ensure your system operates correctly in all modes.
- Comprehensive Escalation Process: Rigorous root cause discovery and corrective actions to resolve outages quickly.
- Proactive Monitoring: Anticipation of physical infrastructure threats through customer-specific and global trending techniques.
- Free Firmware Upgrades: Ensure your system operates with the latest firmware at no extra charge.
- Written Summary Report: Detailed reports provided by project managers to keep you informed of project progress.