APC WADVPLUS-AX-41 Warranty/Support Extension

Enhance the longevity and reliability of your APC systems with the WADVPLUS-AX-41 warranty/support extension. This service is designed to provide you with comprehensive support from experienced APC Certified Field Service Engineers who are rigorously trained to ensure your systems operate at peak performance.

Corrective Maintenance: Proactive scheduling of maintenance visits to address issues before they escalate.
Logistics Coordination: Seamless management of hardware delivery and installation scheduling for a hassle-free experience.
System Cleaning: Regular cleaning to remove dust and grime, extending the life of your hardware.
On-Site Troubleshooting: Expert diagnosis of errors by certified engineers to ensure accurate corrective actions.
Functional Verification: Testing during maintenance visits to confirm your system is functioning correctly.
Comprehensive Escalation Process: Rigorous procedures to resolve outages quickly and prevent recurrence.
Proactive Monitoring: Anticipating infrastructure threats through customer-specific and global trending techniques.
Free Firmware Upgrades: Keeping your system updated with the latest firmware at no additional cost.
Written Summary Report: Detailed reports provided by project managers to keep you informed of progress.

Good company to do business with, they respond quickly and really commit to serve.

Very good pricing, and the item arrived within a reasonable time frame undamaged.

Delivery was a little slow, but it got there in time for the installation. Turned out to be the wrong part. Katie was easy to work with to get an RMA number and return it.

Communication is excellent. They confirmed what might be an atypical order. Carried it out, in less time than advertised. (The advertised lead time was long, but written; their actual time to deliver was much less than that.) Their website search function worked well, though they did have an error on one of their website on the pictures, but the description was correct. I pointed this out to them, and they fixed it immediately, and the correction was live on their site the next day, that is responsive (and errors happen). For people, it’s how it goes after a nit that matters, these people seem to get that and work hard and professionally to do business. I am buying again.