Allied Telesis Net.Cover Advanced Support Plan

Ensure Business Continuity with Comprehensive Support

The Allied Telesis Net.Cover Advanced Support Plan provides dedicated and comprehensive support for your network, ensuring high availability and peace of mind. With this plan, you gain access to:

• Multi-level Technical Support: Enjoy priority queuing and advanced product replacement to maximize uptime.
• Direct Account Support: Elite clients receive personalized assistance from Allied Telesis account managers.
• Configuration Assessment: Get expert verification and suggestions for optimizing your network's performance.
• TAC Live Support: Access live support from specialists for quick resolution of network issues.
• Hardware Support: Benefit from hardware troubleshooting, repairs, and next business day advanced hardware replacement.
• Software Support: Access online software upgrades, updates, and bug fixes 24/7.
• Support Portal: Manage your maintenance contracts easily through the Allied Telesis Support Portal.

With 24x5 phone and web support, the Net.Cover Advanced plan is designed to keep your network running smoothly.