Delivery was a little slow, but it got there in time for the installation. Turned out to be the wrong part. Katie was easy to work with to get an RMA number and return it.

Date of experience: November 04, 2025

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MesaGuy

★★★★★Verified

Feb 22, 2025

Professional Organization, Responsive, Met Expectations

Communication is excellent. They confirmed what might be an atypical order. Carried it out, in less time than advertised. (The advertised lead time was long, but written; their actual time to deliver was much less than that.) Their website search function worked well, though they did have an error on one of their website on the pictures, but the description was correct. I pointed this out to them, and they fixed it immediately, and the correction was live on their site the next day, that is responsive (and errors happen). For people, it’s how it goes after a nit that matters, these people seem to get that and work hard and professionally to do business. I am buying again.

Date of experience: February 14, 2025

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Description:

StarTech.com Rackmount KVM Console - 1U 17" LCD Monitor Single Port VGA KVM Server Rack Drawer includes Cables & Hardware - USB Support - Rackmount KVM console works w/all KVM switches w/ VGA + USB interfaces - Rack mount monitor w/17in Active Matrix TFT 1280 x 1024 LCD - 1U height - Integrated power supply - Server rack drawer w/durable steel enclosure 50000 hour MTBF 2 year warranty

Specifications:

Warranty Information

Warranty

2 Years

Connector(s)

Host Connectors

1 - VGA (15 pin, High Density D-Sub)

Environmental

Operating Temperature

0°C to 40°C (32°F to 104°F)

Storage Temperature

-20°C to 60°C (-4°F to 140°F)

Humidity

10 ~ 80% RH (non-condensing)

Hardware

U Height

Front Door Key Lock

Audio

Display Size

17in

Panel Type

Active Matrix TFT LCD

KVM Ports

PC Interface

USB

PC Video Type

VGA

Number of Monitors Supported

Rack-Mountable

Yes

Cables Included

Yes

Indicators

LED Indicators

1 - Power / Status LED

Packaging Information

Package Height

7.3 in [18.5 cm]

Package Length

30.1 in [76.5 cm]

Package Width

24.2 in [61.5 cm]

Package Quantity

Shipping (Package) Weight

37.7 lb [17.1 kg]

Performance

IP Control

Maximum Analog Resolutions

1280 x 1024

Supported Resolutions

Resolutions up to 1280 x 1024 @ 60Hz

Aspect Ratio

5:4

Response Time

5ms

Contrast Ratio

1000:1

Brightness

250 cd/m²

Color Depth

8-bit, 16.7M colors

Pixel Pitch Support

0.264 x 0.264 mm

Viewing Angle

170° (H), 160° (V)

Maximum Number of Users

MTBF

50, 000 Hrs

Physical Characteristics

Color

Black

Material

Steel

Cable Length

6ft

Product Length

18.5 in [47.1 cm]

Product Width

17.6 in [44.8 cm]

Product Height

1.7 in [4.2 cm]

Weight of Product

25.6 lb [11.6 kg]

Maximum Mounting Depth

31.1 in [79 cm]

Minimum Mounting Depth

17.7 in [45 cm]

Power

Power Source

International Power Cords

Input Voltage

100 - 240 AC

Input Current

1.5A

Power Consumption (In Watts)

13W

Special Notes / Requirements

Note

The minimum mounting depth of this rackmount console is less than the length of the console itself. Please consider the length of the rackmount console when evaluating if it will fit into your rack.

What's in the Box

Included in Package

1 - KVM console

1 - KVM cable

8 - M5 cage nuts

8 - M5 screws

5 - regional power cords (NA, JP, UK, EU, ANZ)

2 - mounting rails

1 - quick-start guide

StarTech RKCONS1701

Additional information

StarTech RKCONS1701

Additional information

Loved by Our Customers

StarTech RKCONS1701

StarTech RKCONS1701

Additional information