APC 1 Year Advantage Ultra Service Plan for Galaxy 3000 UPS
Ensure the longevity and reliability of your Galaxy 3000 20 to 30 kVA UPS with the APC 1 Year Advantage Ultra Service Plan. This comprehensive service plan offers:
- Comprehensive Escalation and Corrective Actions Process: Quickly resolve outages and prevent recurrence through a rigorous escalation process.
- Corrective Maintenance: Proactive scheduling of maintenance visits to address issues discovered during the escalation process.
- Free Firmware Upgrades: Keep your system updated with the latest firmware at no extra charge.
- Functional Verification: Certified Field Service Engineers conduct tests during maintenance visits to ensure your system operates correctly.
- Logistics Coordination: Smooth installation process managed by APC, from hardware delivery to technician scheduling.
- On-Site Troubleshooting: Experienced engineers diagnose errors directly on-site for accurate corrective actions.
- Proactive Monitoring: Anticipate infrastructure threats with customer-specific and global trending techniques.
- System Cleaning: Regular cleaning to extend the life of your hardware.
- Written Summary Report: Stay informed with detailed reports on project progress from APC project managers.