Allied Telesis Net.Cover Advanced Support Plan

Ensure Business Continuity with Comprehensive Support

The Allied Telesis Net.Cover Advanced support plan offers dedicated and comprehensive support for your network, ensuring high availability and peace of mind. With this plan, you gain access to:

• Multi-level Technical Support: Enjoy priority queuing and advanced product replacement to maximize uptime.
• Direct Account Support: Elite clients receive personalized assistance from Allied Telesis account managers for tailored solutions.
• Configuration Assessment: Get expert verification and optimization suggestions for your device configurations.
• TAC Live Support: Access live support from specialists for step-by-step troubleshooting.
• Hardware Support: Benefit from hardware troubleshooting, repairs, and next business day advanced hardware replacement.
• Software Support: Gain online access to software upgrades, updates, and bug fixes.
• Online Services: Utilize 24/7 self-service tools and incident management through the Allied Telesis Support Portal.

With the Net.Cover Advanced plan, you can ensure your network operates at peak performance while minimizing downtime.