APC 1 Year Advantage Plus Service Plan f/ DX 69-110 kW 1 year(s)

APC 1 Year Advantage Plus Service Plan

Ensure the optimal performance of your DX 69-110 kW system with the APC 1 Year Advantage Plus Service Plan. This comprehensive service plan is designed to provide you with peace of mind through expert support and maintenance.

• Experienced Certified Field Service Engineers: Our factory-trained engineers are rigorously tested to deliver the highest level of service, ensuring your system is in expert hands.
• Parts Included or Available at a Discount: Replacement parts and components are included or available at a discount, ensuring your system remains operational.
• Logistics Coordination: We handle the logistics of installation, from hardware delivery to scheduling technicians, for a seamless experience.
• System Cleaning: Regular cleaning of your system extends hardware life by removing dust and grime.
• On-Site Troubleshooting: Our engineers diagnose errors directly on-site, ensuring accurate corrective actions.
• Functional Verification: Each maintenance visit includes tests to verify your system's functionality in all operational modes.
• Comprehensive Escalation Process: We follow a rigorous escalation process to resolve outages quickly and prevent recurrence.
• Free Firmware Upgrades: Stay updated with the latest firmware versions at no extra charge.
• Flexible On-Site Response Times: Choose a response time that fits your business needs and budget.
• Labor and Travel Expenses Included: Most service contracts include travel and labor expenses.
• Environmental Inspection: We inspect your installation site to ensure optimal conditions for your system.
• Service Summary Report: Receive a detailed report of work performed with recommendations for optimal performance.
• Technical Support: Our experienced support engineers are available to assist you whenever needed.
• Onsite Diagnostics & Repair: Our engineers will diagnose, repair, and test your unit on-site for optimal performance.